Jacob Canfield, a Twitter user and known crypto trader, has reported a circulating Coinbase phishing scam that’s trying to drain user accounts.
Canfield, who has 90.3k followers, has tweeted about what he calls “one of the most complex scams in crypto that I have seen to date”.
Today he detailed “some sort of a data breach” that started with a text message claiming his @coinbase 2FA was changed.
He went on to explain: “I then received three calls from a @coinbase “customer support” that was from a San Fransisco number asking if I was traveling outside of the US and if I requested an email change and a 2FA change. (NOTE: I tried to record this, but couldn’t find my wife’s phone before they hung up)
“I said no to traveling and they said that they cancelled the 2FA and email change request and sent a text to verify it was cancelled.
“They then sent me to the ‘security’ team to verify my account to avoid a 48 hour suspension.
“They had my name, my email and my location and sent a ‘verification code’ email from help@coinbase.com to my personal email.
“I told them that I didn’t need their assistance and I changed the password already and he told me that it wouldn’t work to verify the account and that they would be locking it down for 7 days due to a lack of verification unless I provided the code.
“He then got angry and hung up the phone on me after I told him that I wouldn’t provide the code.”
He attached images to back up his claims.
In response, other users are sharing their similar scam experiences.
Coinbase Support responds
Meanwhile, the Coinbase exchange has since replied to the tweet by saying “We don’t have any reports of any data breaches and appreciate your sharing your experience and warning.”
